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CED starts Google Glass pilot

CED has started a pilot evaluation using Google Glass. The technology has great potential for better, faster and more efficient claims settlement, and CED's clients have been quick to see its advantages.

CED has started a pilot evaluation using Google Glass. The technology has great potential for better, faster and more efficient claims settlement, and CED's clients have been quick to see its advantages.



The use of Google Glass for physical loss adjustment means that the loss adjuster has access to a vast amount of information, at any time and at any place. The links that Google Glass establishes with internal and external systems also ensure that the loss adjuster has access to the right combination of data at any moment.  This is a valuable extension of the expertise of the loss adjuster who, as a result, can settle claims more efficiently. And that immediately creates an advantage for CED's client.

CED has already been using progressive technologies for some time to optimise the claims settlement process for its clients. Google Glass adds a new dimension to this aspect of CED's service. "Digital technologies will completely change the world of loss adjustment", says Hans Coffeng, CEO of CED Holding. "CED is taking the initiative and consulting with its clients on how new technology like Google Glass can enhance the customer experience, make claims processes more efficient and improve financial performance. All of which benefits our customers of course."

Google Glass with the CED FLEXSys application will be demonstrated on 22 January 2014 during the festive CED client event to celebrate the opening of CED's newly renovated head office.