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Cross border claims – a Pandora’s box for insurers?

"The consumer is demanding transparency and governments want better risk and process management - while insurers are a long way from meeting these requirements when it comes to cross-border claims”, says Peter Kruyt, International Business Director at CED. CED published a paper on this subject, download here.

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European insurers often struggle with control over the settlement process on cross-border claims. As a result they pay out many millions of euros annually on cross-border car claims. "The consumer is demanding transparency and governments want better risk and process management - while insurers are a long way from meeting these requirements when it comes to cross-border claims”, says Peter Kruyt, International Business Director at CED.

CED published a paper on this subject, download here the paper.