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CED: a firm grip on claims process

Consistent, trusted and transparent. These are the customer values of CED, a leading player in the European, cross-border claims market. CED has 80 cross-border employees in 14 countries and works with 28 partners in other European countries.

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Consistent, reliable and transparent. These are the customer values of CED, a leading player in the European, cross-border claims market. We have 80 cross-border employees in 14 countries and work with 28 partners in other European countries.

The customer values are there for a reason. Consistency is the essence of the standard processes used by CED. Even though claims processes are not always comparable in different European countries, the company sees similarities in the various processes, certainly if seen from the insurers' point of view. A collision is a collision - estimates of liability and damage must be made, claims must be assessed and settled, and so on. Defining processes and their corresponding outputs along these lines creates a recognisable, standard approach for insurers and delivers transparency and predictable results.

CED provides transparency with its online Claims Insight tool that gives insurers access to files 24 hours a day, so that they can check the status of their claims themselves.

To learn more about CED, cross border claims and personal injury claims:
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